The times call for it, but honestly - even without EU regulations, we would be handling your data with kid gloves. Trust is a hell of a fragile thing and we know it. We've summed it up for you in writing here. Our way at the top and the lawyer's way at the bottom. It's up to you which language you understand better.
Our way:

What personal information do we collect about you?

First of all, nationalities like first name, last name, address, contact details (email, phone).

But the data is actually also what you offer/ask for with us (including the Bazaar section). That is, data generated by the offer/query, services ordered, customer segment, volume of services provided, photos, reviews and references.

Then there are technical data - IP address, cookies, data provided by the browser (resolution, version, operating system, fingerprint), language, records of behaviour on websites managed by the company, data from communications between us and the user of our website, logins and passwords. (We do not have access to the actual password)...

And why do we need it?

This "hard data" is necessary for us to be able to do what you need from our website in the first place: putting together offers and enquiries, communicating with you...

We keep a lot of this data to ourselves, but we expose some of it to the world - for example, profiles of individual tradespeople would be useless without it. And we also publish job evaluations, since you've gone to the trouble of writing them up, right.

And then there are those so-called third parties... Again, let's put it in colors - we hire reliable (IT) pros for some of the technical specialties we can't do ourselves. These third parties then necessarily have access to some data. But really only a limited amount of technical stuff (so no phone numbers, for example!) Most often it's things like Google Analytics, which we use to measure our site - that's why it gets information about your cookies.

But what's crucial, and what you're probably most interested in

We don't sell your data to anyone. And if you're ever unsure and want to check what we know about you and what data we have locked away about you, just ask us. We'll dictate it to you, and if you need to delete something for peace of mind, we'll do it.

LEGALLY:

Terms and conditions for processing personal data on Živnostníci.cz

Rabog s.r.o., the provider of the Živnostníci.cz service, processes the personal data of its users in the following manner and to the following extent:

Customer: name, surname, address, telephone number, e-mail address, IP address, cookies, data related to the assignment or evaluation of the order by the selected tradesman (such as photos, documentation, contract).

Trader name, surname, business registration number, VAT number, or name, address, telephone number, e-mail address, bank account number, IP address, information completed in the registration questionnaire, cookies, data related to the award or evaluation of the contract (such as photographs, documentation, contract).

We obtain and process your personal data in accordance with the relevant legislation, in particular Act No. 101/2000 Coll. on the protection of personal data, Act No. 480/2004 Coll. on certain information society services with Article 28(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data.

1. Identity, contact details of the controller

The controller of your personal data is Rabog s.r.o., provider of the Živnostníci.cz service, address. Hašlerova 844, 252 66 Libčice nad Vltavou, ID: 05133475 (hereinafter referred to as "Živnostníci.cz"). If you are interested in providing information on the processing of your personal data held by our company, or if you wish to exercise your rights within the meaning of Article 5 below, please contact us at info@zivnostnici.cz.

2. Purposes of processing and legal basis for processing

We process your personal data primarily for the purpose of arranging orders on the Živnostníci.cz portal.

Supporting tradesmen and customers. We process your personal data for the provision of service and to fix any problems based on your consent.
Communication. We use the collected data for the purpose of communication with you and its individual customization. For example, we may contact you by phone, email, in-app or other means. Service Improvement. We use the data to continuously improve our services and systems, including adding new features, and to make informed decisions using aggregate analytics and business intelligence, all based on our legitimate interest derived from our freedom to do business and the need to improve the services we provide to compete successfully. In order to ensure that your rights and interests are sufficiently protected, we use personal data that is anonymised as far as possible for the purposes of improvement.
Protection, security and dispute resolution.

 

Protection, security and dispute resolution. We may also process data for legitimate interest, which is to ensure the protection and security of our systems and our customers, to detect and prevent fraud, resolve disputes and enforce our agreements based on legitimate interest.

Marketing purposes, , whereby the Živnostníci.cz entity is entitled to:

contact you with advantageous business offers, offers to enter competitions and other commercial communications, at your explicit choice by telephone, email or SMS.

3. Recipient of personal data

Your personal data will be processed electronically by Rabog s.r.o., which may pass it on to a third party that provides technical (or administrative) support for it, and is of course also subject to the regulations for the processing of personal data. Alternatively, to a third party that provides marketing or other specific activities. This is most often analytics support, such as Google Analytics

4. Storage period for personal data

We will only process your personal data for the period of time required by law - i.e. for the period of time necessary for the purpose of providing services through Živnostníci.cz. In the case of your consent to processing for business purposes, this is for an indefinite period (unless a shorter period has been agreed). If you withdraw or restrict your consent, we will cease to use your data to the relevant extent for the purposes in question. And unless we have other lawful grounds for processing it, we will securely delete it.

In the event of a legitimate interest in a potential legal dispute, we will retain your data for up to 10 years.

5. Rights of the data subject

In the case of consent, you, as a data subject who has given your consent to processing voluntarily, have the right to withdraw or restrict that consent at any time. If the processing is carried out on the basis of a legitimate interest of Živnostníci.cz, you have the right to object to this processing.

Your other legal rights include in particular: the right to request access to personal data, the right to rectification or erasure of personal data, the right to restriction of processing, the right to portability of personal data, the right to lodge a complaint against Rabog s.r.o. as the controller of your data with the Office for Personal Data Protection.